What is Email Deliverability Audit & Diagnosis?

A deliverability audit is a technical scan of your email infrastructure, including DNS settings, list hygiene, and blacklist analysis, to identify why emails are landing in spam folders.

How does Customerik fix a blacklisted domain?

We handle the ISP remediation process, correcting the technical errors that caused the blacklist and managing a structured warming strategy to rebuild trust.

What are SPF, DKIM, and DMARC?

These are email authentication protocols that prove to ISPs that your messages are legitimate. Customerik ensures these are correctly configured to prevent spoofing.

What is IP and Domain Warming?

Warming is the process of gradually increasing email volume to establish a positive sender reputation. We manage this process to ensure ISPs recognize you as a reliable brand.

Why are my emails going to the spam folder?

Emails typically land in spam due to 'technical rot,' such as poor DNS configuration, high complaint rates, or being flagged by ISP filters.

Email Reputation Recovery

We’ll get you out of the spam folder

Your open rates have tanked and domain blacklisted? You need a specialist, stat. We diagnose the technical rot and rebuild your sender reputation so your messages actually reach the people you’re paying to talk to.

Audit My Data Stack

Deliverability Audit & Diagnosis

Find the rot before you try to fix it.

You can’t solve a deliverability problem by sending more emails. We perform a deep-tissue scan of your infrastructure, from DNS settings to list hygiene, to identify exactly why the filters have turned against you.

IP & Domain Audits

SPF, DKIM, DMARC Review

Blacklist Analysis

Get a clear, honest diagnosis of why you’re being blocked and a roadmap to fix it.

Sender Reputation Repair

Rebuild your trust
with the ISPs.

Once we’ve fixed the technical errors, we manage the high-stakes process of "warming" your domain back up. We coordinate with ISPs and refine your sending patterns to prove you aren't a spammer, but a brand worth delivering.

IP Warming Strategy

ISP Remediation

Throttling Management

Get your domain back in the Inbox, not Spam.

Infrastructure & Compliance

Future-proof your domain against filters.

Deliverability isn't a one-time fix; it’s a standard to be maintained. We set up the monitoring and authentication protocols that keep you in the good graces of Google, Yahoo, and Microsoft long after your current emergency is over.

BIMI Implementation

Feedback Loop Setup

Compliance Monitoring

Sleep better knowing your primary revenue channel is protected by enterprise-grade security.

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Operate

We Guide & Fly

Your reputation is in the gutter and you need it fixed yesterday. We take the wheel, handling all ISP communications and technical remediation through a value-committed recovery project.

Best for Brands in an active deliverability crisis who need an expert to take over.

Sustain

We Guide, You Fly

Your deliverability is okay, but you want it to be elite. We architect your infrastructure and train your team on Inbox-first sending habits so you can maintain a 99% reach on your own.

Best for Growing teams who want to prevent a crisis before it happens.

Assure

You Fly, We Support

You have a high-volume setup and can’t afford even a single day of being blacklisted. This is your 24/7 deliverability insurance policy: we monitor your reputation and jump in the second you need it.

Best for Enterprise senders where one hour in the spam folder equals six figures in lost revenue.

Kings stay out of the blacklist

Most agencies tell you to "write better subject lines." We know the problem is usually in your DNS, not your copy. We believe that if a King speaks, people should actually hear him. We’re the technical shield that ensures your message never gets intercepted.

Recover Your Reach Today

Revenue Recovery

Stop losing sales to the Promotions or Spam tabs.

Domain Longevity

Protect your most valuable digital asset from being permanently burnt.

Technical Peace of Mind

Know that your SPF, DKIM, and DMARC are actually doing their jobs.

A global Braze consultancy specializing in the MarTech and Engineering ecosystem with listed Braze Amplifiers and Salesforce AppExchange Offerings. From legacy migrations to custom AI agent development, we provide the practitioner-led execution that powers the world’s leading consumer brands.

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